In 2013, we were accepted into Hertfordshire County Councils’ Trading Standards approved ‘Buy with Confidence’ scheme which further demonstrates our commitment to prove ourselves to our existing and potential customers.
We have over 4000 clients, and complete around 10,000 site visits a year. Many of our original clients from 1991 are still with us. A large amount of our new work is gained through recommendations and word of mouth.
We employ 8 service engineers that are FIA qualified and BAFE Registered Technicians. They are backed up by 4 office staff. We operate a 24 hour, nationwide service.
Our friendly office staff have good knowledge of a wide range of products, equipment and legislation within the fire industry. They can help with most enquiries although if we are unable to help then we will find out or put you in touch with someone who can assist you.
Most importantly for us is our reputation, which is built around our ethic never to pay bonuses or commission on any work. Most firms in the fire trade will entice the engineers to oversell by offering lucrative commissions on spare parts and new equipment. We have never done this, and we feel this protects our customers as much as enhancing our image and integrity.
Our customers include businesses both large and small, local and nationwide, Councils and Hospital Trusts, sporting venues, offices and churches of all denominations.
Besides extinguishers, fire hose reels, fire alarms, AOV’s (Automatic Opening Vents) and emergency lights, we also maintain and repair sprinkler systems, dry riser systems & falling mains, underground fire hydrants, PAT Testing, fire risk assessments, staff training, fire doors and associated carpentry work and passive fire protection.